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Refund Policy - Nexiiro
NEXIIRO Refund

Refund Policy

Learn exactly how our quality assurance team processes your returns, timelines for funds, and which items are eligible for a refund.

Effective Date: August 30, 2026
🔍
2-Day Inspection
Quick Quality Check
$
Full Refunds
On Approved Returns
5 Days
Bank Processing Time
💳
Original Payment
Secure Reversals

Inspection and Approval

Once your returned item is received at our facility, our quality assurance team will inspect it within 2 business days. We will immediately notify you via email whether your refund has been approved or rejected based on our condition requirements. If rejected, the item will be shipped back to you at our expense.

Refund Method & Currency

  • Outcome: Approved returns will receive a full refund of the purchase price.
  • Original Payment: Refunds are strictly issued to the original payment method used during checkout. We cannot send refunds to alternate cards or different accounts.
  • Currency: All transactions and refunds are processed in USD (United States Dollars).

Refund Processing Time

  • Our Processing: We initiate the refund immediately upon approving your return inspection.
  • Bank/Processor Time: Please allow an additional 5 business days for your bank, credit card company, or payment provider to process and officially post the funds to your account.

Non-Refundable Items

The following items and charges cannot be refunded:

  • Items marked clearly as "Final Sale" at the time of purchase.
  • Gift cards.
  • Products that show signs of wear, use, or intentional damage.

Contact Us

If you have any questions regarding your return or refund, please reach out to our dedicated support team: